Free Check
$0
A short look at what’s wrong, by phone or online.
- We explain what we see
- You get a clear price
- No obligation
Remote computer help · online, from your own home
Computer trouble?
Get calm, expert help online.
Tell us what’s wrong, pick a time, and Joey fixes it remotely while you watch. You’ll know the price first, and you pay only after it’s fixed.
Prefer the phone? Call (984) 272-2888. It’s optional.
- Free check first
- Pay only after it’s fixed
- You start and end every session
Seeing a scary warning on your screen right now? Don’t call any number in it. Close your web browser first.
Show me the calm steps →Upfront prices
Simple prices. You hear the price before we start.
Every job starts with a free check. If the work turns out bigger, we tell you and you decide. No surprise charges.
Pop-up & Virus Cleanup
$129starting at
For fake warnings, unwanted programs and browser hijacks.
- Remove unwanted programs
- Reset browser settings
- Check your security settings
Full Cleanup & Tune‑Up
$179starting at
Cleanup plus a slow-computer tune-up.
- Everything in Cleanup
- Startup and speed check
- Updates checked
Care Plan for ongoing help: coming soon. Payment is collected online after the fix.
How it works
Everything happens online. The phone is optional.
You stay in control the whole time. You start the session, you can watch every step, and you can end it whenever you like.
01
Request & book
Tell us what’s wrong and choose a time in Eastern Time. You’ll see “Requested” until Joey confirms it.
02
Connect safely
Download Splashtop SOS from Splashtop’s official site. It shows a code. You share the code, and only then can Joey connect.
03
Fix, pay, done
Watch the repair. When it’s fixed, pay on a secure Stripe page and get your receipt. Then quit Splashtop SOS.
Meet Joey
A real person who explains things plainly.
Hi, I’m Joey Kinlaw, founder of Kintek Solutions. I’ll tell you what I see, what it costs and what I’m doing as I go. If I can’t fix it, you don’t pay.
IndependentNot affiliated with Microsoft, Apple or Google.
No passwordsIf your computer asks, you type it yourself.
No pressureFree check, clear price, your choice.
Google reviews · past in-shop customers
What earlier customers said.
These reviews are from customers of our earlier in-shop service (then called Kintek Systems), not of the new remote service.
★★★★★
“Joey is my number one go-to for IT problems. He is extremely knowledgeable in all areas of computer technology. He adds the personal touch of assessing our situation and giving us the best options...”
★★★★★
“Joey and all really know what they are doing; what is more, they take the time to explain to non-techies!”
★★★★★
“The CEO of Kintek Systems, Joey Kinlaw, is very professional, knowledgeable and courteous. I am very pleased with his service, cost and availability.”
★★★★★
“Joey knows what he is doing and takes the time to make sure you get the results you're seeking. AND, the service is quick!”
★★★★★
“If you need it to get understanding what's going on with your computer they will answer your questions patiently.”
★★★★★
“Great customer service. Professional atmosphere... you can get great service without any hassles or gimmicks.”
★★★★★
“They were life savers... EVERYONE NEEDS A JOEY WHO CAN FIX ELECTRONIC.”
★★★★★
“Excellent service and very fair pricing...”
★★★★★
“friendly and very helpful..i wish all businesses would be like kintek systems.”
★★★★★
“This business has helped me out of many binds with patience and pure expertise.”
Quotes are shown exactly as written on Google, shortened only where marked with “...”. Reviewer names and ages are as shown on Google.
Ready when you are
Get calm, honest help with your computer.
Free check first. You’ll know the price before any work. Pay only after it’s fixed.